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Consultation Booking

UNSW students enrolled in an award program can make an appointment at The Learning Centre to receive individual assistance with any study-related concern. For help with academic writing on an individual basis, or assistance with any study-related concern, students can make an appointment with a Writing Assistant.

To make an appointment

  1. Log into the Consultation Booking System. To log in, you will need:
    • Login ID (lowercase 'z' followed by your student number (e.g. z1234567))
    • Your unipass (if you don’t have a unipass, visit the IT services desk)
  2. After you log in, complete the student information form and confirm your email address.
  3. Decide on the day and timeslot of your choice and select the Book button.
  4. Once you have done so, a button with your student number on it will appear in the timeslot you have selected.
    • The name of the Writing Assistant is displayed above each timeslot.
    • If a timeslot does not have a Book button, it has already been reserved by another student.
    • When a timeslot is marked Not Available, it has either already been reserved or is a timeslot when no appointments are offered.
    • If a timeslot is listed as Available, you can book this slot by ringing the Learning Centre on 02 9385 3890
    • Appointments are limited to one per week per student.
    • Students can book consultations for the current week and two weeks in advance.

To complete your booking, click on the button with your student number. You will be taken to a page displaying your booking details.

To Logout, restart your browser.

If you are an AGSM student, please call us on 9385 2060 to make your appointment.

If you need to cancel or change an appointment

You can cancel up to 12 pm (midnight) on the day before your appointment.

  1. Log back into the Consultation Booking System and confirm your student information.
  2. Find the appointment you want to change/cancel and click on the button displaying your student number. You will be taken to another page displaying your booking details.
  3. Select the Delete This Booking button. This will take you back to the appointment schedule, where you can make another booking.

Learning Centre Policy on Missed Appointments

There is a high demand for consultations so we request that students unable to keep their appointments cancel in advance. This enables us to offer the appointment to other students and ensure fair access for all to a limited resource.

Therefore, in accordance with Learning Centre policy, appointments not cancelled the day before are counted as missed appointments. Missing your appointment means a limitation on any further bookings for a three week period.

The Learning Centre, The University of New South Wales, Sydney NSW 2052, Australia • Telephone: +61 2 9385 2060
Email: learningcentre@unsw.edu.au • Opening hours: Monday to Thursday: 9am - 5pm, Friday: 9am - 2.30pm
Authorised by The Director, The Learning Centre, UNSW • Last updated 12 August, 2008
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