1. What is the context/background of the case study?(eg. the type of industry, location, who requested the report)

2. What appears to be the problem? (Read the case and summarise in your own words what you initially understand to be the situation/problem/risks etc…)

3.What questions or instructions have been given to guide your analysis of the problem?

4.What tools will you use for your analysis? (mind-map, SWOT, PEST, matrix, template, computer program etc…)

5.What else do you already know about this situation or this type of problem?

6.What else do you need to know?

7.How will the report be presented? (Due date, length, essential sections, conventions, presentation)