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Frequently Asked Questions

 

What does The Learning Centre Do?

The Learning Centre offers academic support services to students at The University of New South Wales. We assist students adjusting to academic culture and to new approaches to learning and teaching. The Centre also offers a range of learning and language assistance programs.

Why do students come to The Learning Centre?

To improve their academic writing and communication, so improve and polish their academic progress.

Some students use our services because they are finding their assignments a challenge, others because they want to improve an already successful academic performance. We can assist.

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What kind of assistance is available?

Assistance is available through:

Workshops

Our academic skills workshops focus on, or explain, different tasks such as essays, oral presentations, reports and research papers. Other workshops develop skills essential to academic study such as avoiding plagiarism, critical thinking and referencing.

Workshops are designed for undergraduate and postgraduate students. A small selection of classes is also specifically designed for students whose first language is not English.

The Learning Centre offers workshop programmes throughout semesters 1 and 2. Workshops vary from session to session with new classes being added and others deleted. Some may be repeated, depending on demand and previous attendances. [Further information & workshop timetable]

Individual Consultations

For help with academic writing on an individual basis, or assistance with any study-related concern, students can make an appointment with a Writing Assistant. Students can arrange appointments online using our Consultation Booking System.

Resources

This website includes a large range of academic skills resources to help you improve your work. These simple guides are available for downloading. Visit our on-line library

Students can also visit The Learning Centre’s workshop & resource centre, developed to aid tertiary students in the reinforcement of a wide variety of the academic and communication skills required for successful study.

Faculty or discipline-based programs

The Learning Centre also offers courses in various faculties and schools. These courses focus on the specific academic skills required by the discipline and draw on materials from the subject areas. Programs for faculties and schools are usually arranged by request through The Learning Centre's Director Dr. Sue Starfield.

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What are your opening hours? When are services available?

The Learning Centre on Kensington campus (located at G23) is open:

Opening hours for the COFA Learning Centre are sessional.

The Learning Centre is not open on Saturday or Sunday.

When are consultations available?

The hours for individual consultations are:

Students can book their appointments online using our Consultation Booking System.

Appointments can be arranged outside these hours on request. If you are a part-time student or can only attend appointments outside office hours, please contact The Learning Centre Director Dr. Sue Starfield to arrange an appointment.

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Who can use The Learning Centre?

All students enrolled in award programs at the University of New South Wales can attend workshops and consultations, and access the resources at The Learning Centre G23. Staff and students from other educational institutions are very welcome to make use of our online resources.

How much does it cost?

Our consultations and workshops are offered free to students enrolled in award programs at UNSW.

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What about confidentiality?

All our services are confidential.

We ask students attending individual consultations and workshops to complete Student Record forms. Apart from information that allows us to contact you in exceptional cirumstances, these forms are a record of the work done in a consultation. Information provided in these forms is used by The Learning Centre only for the purposes of analysing our services. No personal details are divulged to any third parties and any information collected remains confidential.

How can I make an appointment?

Individual consultations can be booked online. For further information, see our appointment procedures and contact information.

Does The Learning Centre teach English?

While The Learning Centre helps students improve their academic language and communication, we do not teach English. Students who require English language tuition should inquire at The Institute of Languages UNSW.

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The Learning Centre, The University of New South Wales, Sydney NSW 2052, Australia • Telephone: +61 2 9385 2060
Email: learningcentre@unsw.edu.au • Opening hours: Monday to Thursday: 9am - 5pm, Friday: 9am - 2.30pm
Authorised by The Director, The Learning Centre, UNSW • Last updated 12 August, 2008
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